Privacy Policy
Your privacy matters deeply to us. This policy explains how we collect, use, and protect your personal information when you work with WiseLogicSharp for mobile app UX/UI design services.
Information We Collect
When you reach out to us about mobile app design projects, we collect information that helps us understand your needs and deliver better services. Here's what we typically gather during our collaboration:
Personal Information
- Your name, email address, and phone number
- Company name and role within your organization
- Project requirements and business objectives
- Communication preferences and meeting schedules
Project-Related Information
- App concept details and target audience information
- Design preferences and brand guidelines
- Feedback on design iterations and prototypes
- Files and assets you share for project development
Technical Information
Our website collects basic technical data to improve your browsing experience. This includes your IP address, browser type, device information, and pages you visit on our site. We use this information to optimize our website performance and understand how visitors interact with our content.
How We Use Your Information
Your information helps us deliver exceptional mobile app design services tailored to your specific needs. We're transparent about how we use what you share with us.
Service Delivery
We use your contact information to communicate about project progress, schedule meetings, and share design deliverables. Your project details help us create user experiences that align with your business goals and target audience expectations.
Business Operations
Your information supports essential business functions like project management, invoicing, and maintaining accurate records of our collaboration. We may also use anonymized project data to improve our design processes and methodologies.
Important: We never use your proprietary information for other clients' projects. Each collaboration maintains strict confidentiality boundaries.
Information Sharing and Disclosure
We respect the confidential nature of your mobile app projects and maintain strict standards for information sharing. Here's when and why we might share your information:
Service Providers
Sometimes we work with trusted third-party tools for project management, file sharing, or communication. These providers only access information necessary for their specific function and must meet our security standards.
Legal Requirements
We may disclose information if required by Taiwan law enforcement or legal proceedings. We'll notify you about such requests unless legally prohibited from doing so.
Business Transfers
If WiseLogicSharp undergoes a merger or acquisition, your information may transfer to the new entity. We'll ensure any successor maintains the same privacy protections outlined in this policy.
Your Privacy Rights
You have significant control over your personal information. We've designed straightforward processes to help you exercise these rights effectively.
Access Your Data
Request a copy of all personal information we hold about you, including project files and communication records.
Correct Inaccuracies
Update or correct any personal information that's outdated or incorrect in our records.
Delete Information
Request deletion of your personal data, subject to legal retention requirements for business records.
Restrict Processing
Limit how we use your information while maintaining necessary business records and project documentation.
To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and guide you through the process.
Data Security and Protection
Protecting your information is fundamental to how we operate. We've implemented multiple layers of security to safeguard your personal data and project details.
Technical Safeguards
We use industry-standard encryption for data transmission and storage. Our systems require secure authentication, and we regularly update software to address potential vulnerabilities. Project files are stored on secure servers with restricted access controls.
Physical Security
Our office at No. 48號, Fuxing Rd, Nantou City maintains controlled access with security measures protecting physical documents and equipment. We properly dispose of sensitive materials and secure workstations when not in use.
Employee Training
Our team receives regular training on privacy practices and data security. Everyone understands their role in protecting client information and follows established protocols for handling sensitive data.
Data Retention and Deletion
We keep your information only as long as necessary for business purposes and legal requirements. Here's our approach to data retention:
Active Projects
During active collaboration, we retain all project-related information and communications to ensure smooth service delivery and project continuity.
Project Completion
After project delivery, we keep files for 3 years to support potential future updates or reference needs. Contact information remains active for ongoing communication.
Long-term Retention
We maintain business records for 7 years per Taiwan accounting requirements. Personal information is anonymized or deleted when no longer needed for legal compliance.
International Data Transfers
While we primarily operate within Taiwan, some project collaboration may involve international data transfers. This could occur when working with global clients or using cloud-based design tools with international servers.
When we transfer your information internationally, we ensure appropriate safeguards protect your privacy rights. We only use service providers that maintain adequate data protection standards and comply with applicable international privacy frameworks.
We'll always inform you if your specific project involves international data transfers and explain the protections in place.
Cookies and Website Analytics
Our website uses essential cookies to function properly and optional analytics cookies to understand visitor behavior. You can control cookie preferences through your browser settings.
Essential Cookies
These cookies enable basic website functionality like contact form submissions and secure browsing. They don't track your personal information across other websites.
Analytics Cookies
We use analytics tools to understand which content is most valuable to visitors and how people navigate our site. This data helps us improve the user experience and create more relevant content about mobile app design services.
Policy Updates and Changes
We review this privacy policy annually and update it when our practices change or new regulations require modifications. We'll notify you of significant changes through email or prominent website notices.
Minor updates that don't affect how we handle your information will be posted here with an updated effective date. We encourage you to review this policy periodically to stay informed about our privacy practices.
Privacy Questions and Contact Information
We're here to answer your privacy questions and help you understand how we protect your information. Don't hesitate to reach out if you need clarification about any aspect of this policy.
Email: [email protected]
Phone: +88635935707
Address: No. 48號, Fuxing Rd, Nantou City, Nantou County, Taiwan 540024
For privacy-specific inquiries, please include "Privacy Request" in your email subject line. We'll respond to all privacy questions within 7 business days and provide clear, helpful information about our data practices.